Fees & Payments Policy

This Fees and Payments Policy explains your fees as well as how to pay them if due.

This policy is part of our Marketplace Terms and Conditions. By opening an Sarap Now shop, you agree to this policy and our Terms and Conditions.

Sellers are in charge of properly packing and sending purchased goods to customers. Please remember that even if you use a shipping or fulfillment service, it is ultimately your responsibility to ensure that your customers receive their products. 

1. Types of Fees

The following fees may be imposed on sellers. All service fees, including prepaid fees, are non-refundable.

Listing Fees

We will not be charging listing fees.

Transaction Fees

When you sell something on SarapNow.com, brands and makers will be charged a transaction fee of 6.5% of the listing price after an item sells.

 

A 15% transaction fee applies to retailers or resellers selling products through our marketplace. General rule of thumb, if you aren't the original manufacturer or maker of the product, you may fall in this category. Prior approval is needed before becoming a retailer/reseller at Sarap Now.

Products that are mass produced, including but not limited to large scale consumer packaged food and beverage items, clothing, electronics, housewares, beauty products and more may be subject to a 15% transaction fee. Examples of large scale mass produced items include brands like Nong Shim or Uniqlo.

If you feel your product qualifies for a different tier or would like retailer/reseller approval, please send us an email at marketplace@sarapnow.com for a review. *Sarap Now reserves the right to make commission adjustments and you will be notified of any adjustments made. 

 

Payment Processing Fees

You will be charged a payment processing fee of 3% + $0.30 of the order value when a transaction is made through SarapNow.com.

Shipping Fees

Shipping fees will be collected and disbursed per each seller's shipping policy less any applicable processing fees. 

 

Subscriptions and Sponsored Listings

Sarap Now Sellers in good standing are eligible to join Sarap Now Plus, a subscription package that includes a broader set of tools for growing brands. More on this in the future.

 

2. Fee Avoidance

Fee avoidance is any action taken by a seller to avoid paying a fee and is strictly prohibited by Sarap Now. This includes, for example, encouraging customers to buy an item from your Sarap Now store through another channel. A transaction started on Sarap Now may not be completed elsewhere. Each listing description's price must be an accurate representation of the sale. Sellers may not change the price of an item after it has been sold in order to avoid Sarap Now transaction fees, misrepresent the item's location, or use another user's account without permission.

3. Paying your Sarap Now Fees

Sarap Now will deduct all fees owed from your balance automatically. No further payment action is required.

For additional services, payment accounts will be set up through PayPal and payments can be sent via PayPal. 

Sarap Now may suspend your selling privileges until outstanding balances are settled.